The AMEC Sunday School Union is the exclusive publisher for the African Methodist Episcopal Church. The AMEC Sunday School Union, also known as the AMEC Publishing House, was established in 1882 by Charles S. Smith to provide Sunday School curriculum for AME Church. However, as the Publishing House grew, it found that its manual processes for tracking inventory and distributing orders could no longer keep up with the demands of warehousing and shipping multiple volumes of materials.
A primary challenge the AMEC Publishing House faced was an inefficient and outdated e-commerce system used to fulfill publishing orders. Inventory was subject to manual checks that were inconsistent and laborintensive. The AMEC Publishing House needed a solution to streamline its order processing and reduce the burden on its staff while also increasing customer satisfaction.
Prisma consulted with the AMEC Publishing House to build a custom e-commerce solution with its proprietary technology, dokshop. Dokshop was seamlessly integrated on the front end to the AMEC Publishing House’s existing website, while on the back end streamlined ordering and inventory management, providing a user-friendly customer experience with real-time updates.
“Prisma’s innovative approach with dokshop has revolutionized our operations, transforming challenges into opportunities for growth. Their tailored solutions not only improved our day to-day efficiency but also played a pivotal role in enhancing our customer relations and satisfaction.”
– Tiffany Gregory
Chief of Operations
In addition to streamlining the ordering process and logistics, Prisma has a robust printing platform that helps support the growing needs of AMEC’s Publishing House. This support is executed through dokshop and is capable of handling multiple projects efficiently, ensuring consistent quality and availability of printed materials.
Dokshop’s system optimizes order fulfillment by enabling rapid picking and turnaround times. Standard and custom reporting featuring real-time data, allows for better management of inventory.
The results of the technology implementation have been multi-faceted, including significant cost savings by reducing the need for additional staff, and time savings due to the efficiencies gained from the streamlined process. The dokshop platform provided a quicker turnaround on orders, with immediate order and shipping notifications.
“Our collaboration with Prisma has been transformative, delivering bespoke solutions with dokshop that seamlessly aligned with our business objectives. Their commitment to understanding and anticipating our need has resulted in substantial cost and time savings, proving to be an invaluable asset in our pursuit of excellence.”
– Tiffany Gregory
Chief of Operation
Benchmark Electronics is an all-inclusive technology design, production, and manufacturing company. They are equipped to handle projects from conception to full-scale manufacturing and beyond! When they needed a mural installation on the glass walls of their conference room for their Tempe office location, Prisma’s grand format team stepped up to the plate. Benchmark wanted something that would really capture their brand and showcase the lively town of Tempe, Arizona. Prisma developed a plan that would accomplish this with style and ease.
Prisma’s goal was to create a unique, functional, and visually appealing Benchmark mural. Our creative team worked closely with Benchmark to design a mural that showcased the essence of their Tempe location, while simultaneously maintaining brand consistency. The Benchmark team decided to feature something that would make them feel at home, which is why Prisma’s creative team incorporated imagery of the well-known Tempe Town Lake and “A” Mountain in the mural. This representation is exclusive to this Benchmark location; whereas their logo and tagline on the mural uphold their brand and keep it consistent amongst all Benchmark locations.
Prisma printed the mural directly on eight Dusted Crystal glass panels using our wide format printer. This material helps to create an aesthetic visual from the inside. While the original material for the project was going to be opaque, Prisma recommended that the panels be translucent to allow more light into the room. This was key to really making the mural pop! Prisma’s installation team brought the entire design together by also including Dusted Crystal glass on the conference room doors. 
