A local supplier of Medicaid was looking to reach a targeted group of their beneficiaries to share more information about an over-the-counter benefit they were eligible to receive as part of their plan. Despite having contact information on file, the population’s transient nature meant that their addresses weren’t dependable. The supplier faced the challenge of reaching their members without compromising their privacy.
Prisma presented the company with its proven omnichannel marketing solution, DM360. With the deployment, the insurance company was able to seamlessly track the effectiveness of their mailing campaign. Additionally, they saw unprecedented digital engagement, reaching these individuals across multiple platforms to ensure they received the message regardless of if the person had moved.
Prisma Leads the Way with Innovative Healthcare Marketing
Visibility without sacrificing privacy was a critical element for this insurance company, but it also created a challenge when it came to traditional targeting approaches.
As a 100 percent HIPAA-compliant facility with the highest-level of data security certified by a third party, Prisma was able to pair their privacy expertise with innovative marketing solutions to roll out the multi-layer direct mail and digital campaign. Prisma used their proprietary smart targeting option instead of cookie-based targeting to ensure the correct population was targeted and privacy was maintained.
Overall, the company saw exceptional success with:
- 99% of the direct mail delivered
- Over 300,000 ad displays using smart targeting
- A nearly 20% campaign engagement rate
How Can Prisma Optimize Your Healthcare Marketing?
Prisma’s integrated facility offers comprehensive HIPAA-compliant solutions—handling your printing, processing, and mailing needs while maintaining strict patient confidentiality.
DM360 offers seven technologies that drive exposure and engagement for your direct mail campaign, making it more likely for your audience to convert. Armed with HITRUST certification and advanced automation, Prisma excels at handling diverse marketing mail campaigns, especially those that include patient data and require secure statement mailing.
Contact us to learn more about how Prisma can help elevate your healthcare marketing.